Below you will find a collection of the most important questions and answers about portance, our webshop, shipping & co.
I have never heard of portance! Who are you?
We launched our brand in June 2022 with a global crowdfunding campaign on kickstater and have delivered to our first customers worldwide. Read more about portance, our founder story and how we are becoming the smartest and most innovative athletic wear brand in our story.
What is our "noSweat" guarantee?
No sweat is an English phrase that means something like "Without problems!". And that's exactly what we want to convey to you with this guarantee. In addition to the anti-odor promise (meaning no more unpleasant sweaty smells with portance), we want to ensure you a smooth portance experience with our products. Because they are designed to reduce friction.
If you are not satisfied with the odor eliminating feature, then you can withdraw from the purchase contract without any ifs and buts or we will send you another item of the same value (within the first 100 days after purchase).
How good is the quality?
We stand behind the quality of every product we sell. If you are not satisfied with your purchase for any reason, you can initiate a return or exchange within 100 days of receiving your order.
What sizes are there? How do they fall out?
All portance items are available in sizes XS to XXL. On each product page you will find a hint how the product looks like including a size recommendation. You can also view the size chart for each product. This shows you the exact measurements of each garment. If you have any further questions about sizes, please feel free to contact us at any time.
Why is the price so high?
We always pay attention to the best quality and protected framework for production. Our prices are composed of the high cost of production, the high cost of treatment with FUZE™ biotechnology and the high cost of design.
Why is portance worth it anyway?
Putting sportswear directly in the washing machine after each use is a thing of the past with portance. Treated with FUZE™ biotechnology, our products have lasting, sustainable protection against odors & bacteria. Less washing means less electricity and less water consumption. With portance, you can reduce your energy consumption by a full 30% in one year and save 27% of the average household's water consumption per year. Plus, get your valuable time back by spending less time on your laundry! We give you back 56 minutes per week or 6 days per year.
How long can I wear portance without washing?
We have noticed in our initial customer interviews that many people have the psychological need to wash their clothes directly after heavy use (such as sweaty sports). However, with portance this is not necessary and we ask you to test for yourself how comfortable you still feel in our Athletic Wear after 4-5 completed training sessions. As a rule, the anti-odor effect keeps its promise for several workouts before washing is necessary (and makes sense). Because after washing, the effect continues to strengthen (and does not decrease!), as the fibers are cleaned of fine dust and dirt and the patented mechanical silver particles can thus 'work' optimally again.
Is the anti-smell technology safe?
100% yes! We work exclusively with FUZE™ Biotech and, unlike other manufacturers, use only non-ionic silver particles. These have no impact on the environment and do not interact with your skin. In fact, unlike ionic silver (which is usually found in other anti-odor products), they are not charged and are absolutely harmless. Learn more about biotechnology here.
Shipping: How much does it cost to ship to me?
Unfortunately we cannot offer you free shipping. As a StartUp, we have to pay close attention to our cost base. Also, we think you should be aware that shipping packages always involves costs - even if the global players don't always charge them, they price them indirectly through the huge amounts of products sold. In Germany we ship from 4,90 EUR, within the EU from 9,90 EUR. Here we give you an overview of the shipping costs.