Shipping

Shipping Fees

We currently ship within Germany, to the rest of Europe and (only on request) internationally / outside the EU. Below you will find a list of our shipping rates.

Shipping Fee Table Portance


Shipping Days

We ship European-wide from our HQ in Essen, Germany. All orders are shipped Monday through Friday. Orders placed from Friday to Sunday will be shipped the following Monday/Tuesday.

Processing & delivery time

We strive to process your order within 24 hours of receipt. Please allow 2-3 business days for your order to be processed before it ships during peak periods (before Christmas and special sales).

The transit time of the packages for Germany is 2-3 working days. For EU shipping, the delivery time is 2-5 days.

Order Tracking

Tracking information will automatically be sent to the email address you provided at checkout. If you do not receive the tracking information within 1-2 business days of the above processing time, please check your spam folder.

Shipping Service Provider

We prefer to send parcels within Germany with our premium partner UPS. Occasionally, and especially at peak times (and when there is a high volume of orders), we also work with DPD or DHL. For orders within the EU, we work exclusively with the UPS premium service.


If you have additional questions about shipping or your order, then email us or fill out the contact form below off.

Contact Form