Shipping

Shipping costs

We currently ship within Germany, to the rest of Europe and (on request) internationally / outside the EU. Below you will find a list of shipping rates and delivery times. From an order value of 130€ we ship free of charge within Germany.

PLEASE NOTE: If the value of the goods falls below the minimum order value of 130€ due to a return, the shipping costs applicable below will be deducted from the refund amount.

Shipping destination	Standard shipping	Free shipping	Runtime
Germany	4,99 €	from 130 €	1-3 workdays
EU [up to 2kg]	11,99 €	n/a	3-6 workdays
EU [up to 5kg]	14,99 €	n/a
CH [up to 2kg]	19,90 €	n/a
CH [up to 5kg]	24,90 €	n/a
Rest of the world	from 35,99 €	n/a	approx. 4-10 working days

 

Shipping days

We ship worldwide from Essen, Germany. All orders are shipped Monday through Friday. Orders placed from Friday to Sunday will be shipped the following Monday/Tuesday.

Processing time & shipping time

We strive to process your order within a few hours of receipt.

The delivery time for parcels for Germany is 1-2 working days. The delivery time for EU shipping is 2-5 days.

Order tracking

Tracking information will be automatically sent to the email address you provided during checkout. If you do not receive the tracking information within 1-2 business days after the above processing time, please check your spam folder.

Shipping service provider

We prefer to ship packages within Germany with our premium partner DHL. Occasionally and especially during peak times (and with high order volume) we also work with DPD or UPS. For orders within the EU, we work exclusively with the premium service of UPS. 

If you have any questions about shipping or your order, please email us, use the chat or fill out the contact form below. We are here for you!